Shipping Information

Fast, reliable shipping to get your purifiers to you quickly and safely.

Shipping Methods & Delivery Times

Standard Shipping

Continental United States

FREE

Delivery: 5-7 business days

Orders over $99 qualify for free standard shipping. Tracking information provided.

Express Shipping

Continental United States

$19.99

Delivery: 2-3 business days

Fast delivery for urgent orders. Real-time tracking included.

Overnight Shipping

Continental United States

$49.99

Delivery: Next business day

Premium overnight delivery. Signature required upon delivery.

Alaska & Hawaii

Special handling required

$39.99

Delivery: 7-10 business days

Special shipping rates apply. Contact support for details.

Order Processing

Processing Time

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

Cutoff Time

Orders placed before 2 PM EST on business days will be processed the same day. Orders after 2 PM will be processed the next business day.

Shipping Notification

You'll receive an email with tracking information as soon as your order ships.

Order Tracking

Track your order in real-time using the tracking number provided in your shipping confirmation email.

How to Track Your Order

  1. 1. Check your email for the shipping confirmation
  2. 2. Click the tracking link or copy the tracking number
  3. 3. Visit the carrier's website to view real-time updates
  4. 4. Receive delivery notifications via email and SMS
International Shipping

We currently ship to select countries. International orders may be subject to customs duties and taxes.

Supported Countries

Canada, Mexico, United Kingdom, Germany, France, Japan, Australia, and more. Contact support for availability in your country.

Shipping Costs

International shipping costs vary by destination. Rates will be calculated at checkout based on your location.

Delivery Time

International orders typically take 10-21 business days depending on destination and customs processing.

Customs & Duties

Customers are responsible for any customs duties, taxes, or import fees. These are not included in the shipping cost.

Delivery Issues & Support

Delayed Delivery

If your order is delayed beyond the estimated delivery date, contact our support team. We'll investigate and provide updates.

Damaged Shipment

If your product arrives damaged, contact us immediately with photos. We'll arrange a replacement or refund.

Lost Package

If your package is lost, we'll file a claim with the carrier and send a replacement at no cost.

Contact Support

Email: support@purelife.com | Phone: 1-800-PURELIFE | Hours: 24/7